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Education.

Experience.

Have a look around! Or download my formal resumé.

2017 - Present
Communications + UI/UX Designer
Freelance for 4 small companies (info available on request)
NEW YORK; VIRGINIA; ECUADOR; MEXICO

  • Facilitate research activities to understand user needs, analyze findings to discover insights and identify opportunities.

  • Co-create prototypes that meet user, stakeholder, and systems needs; test and iterate to fulfil project potential.

  • Design content to achieve communications goals: logo, website, pamphlet, and poster design and production.

2017 - 2018
Clinic Designer + Project Manager
Correctional Health Services, New York City Health + Hospitals
NEW YORK, NEW YORK

Led a cross-cutting quality improvement project that produced spatial design guidelines and prototypes for future health clinics inside New York City jails, as part of a master’s thesis:

  • Collaboratively assessed organizational needs and goals with the Correctional Health Services administration.

  • Analyzed staff workflows and customer journeys in clinics, completed ~50 interviews about user experiences.

  • Facilitated user-led design workshops wherein patients and staff created their own spatial models of new clinics.

  • Produced an innovative clinic design for the correctional health setting to better meet needs and improve outcomes.

2013 -2015
Clinical Educator + Program Leader
University of Maryland School of Nursing
+ Rwanda Ministry of Health
Human Resources for Health Program
BUTARE + KIGALI, RWANDA

  • Taught critical care nursing in the classroom and at the bedside, mentored nursing instructors.

  • Designed and piloted a 6-month Critical Care Nursing Certification Course, certified 22 participants in critical care.

  • As the in-country nursing leader, led meetings of the program’s nurses, advised the organization on hiring decisions.

2008
BS Nursing
Johns Hopkins University School of Nursing 
Accelerated Second Degree Program
BALTIMORE, MARYLAND

Graduated valedictorian.

Merit scholarship recipient.

2018 - Present
Fellowship Coordinator + Designer
Centre for Social Innovation, Agents of Change Fellowship
NEW YORK, NEW YORK

Collaboratively coordinate, design, and teach a year-long fellowship for high-potential social impact entrepreneurs:

  • Co-create prototypes that meet user, stakeholder, and systems needs; test and iterate to fulfil project potential.

  • Collaborate in the design and development of the fellowship’s curriculum with the Centre’s executive director.

  • Create and lead workshops for fellows in key content areas, based on fellowship objectives and fellow needs.

  • Communicate with fellows on a weekly basis regarding ongoing work and upcoming meetings.

  • Produce monthly meetings by managing logistics and set-up: guest lecturer orientation, AV support, catering, etc.

2018
MFA Design
School of Visual Arts 
Design for Social Innovation
NEW YORK, NEW YORK
Completed thesis that investigated the spatial design of health clinics inside American jails, illuminating its impact on patients and providers, and facilitating the participatory design of new spaces to improve user experiences and care outcomes.
2014 - 2016
Medical Record Designer + Project Manager
University of Rwanda Hospital of Kigali
KIGALI, RWANDA

Led 21 hospital department teams to design and implement a new medical record system for Rwanda’s largest hospital:

  • Investigated the current documentation system to understand processes, challenges, and opportunities.

  • Facilitated repeated multidisciplinary team meetings for 21 departments to explore and define service-specific needs.

  • Iteratively designed and tested a new documentation system that aligned with provider processes and protocols.

  • Trained ~500 hospital staff to use the new system in ~30 day-long training workshops.

  • Managed a team to lead the hospital-wide inpatient implementation in 21 departments and 40 clinical areas.

  • Developed audit tools with hospital staff to create a sustainable evaluation program, performed the initial audit.

2009 - 2013
Critical Care Nurse + Shift Manager
University of Virginia Hospital
CHARLOTTESVILLE, VIRGINIA

  • Delivered patient care and provided staff training in 5 Intensive Care Units (ICUs) and the Emergency Department. 

  • Supervised 12-hour ICU shifts alongside physician leadership, managing 12 nurses and 16 critically ill patients.

  • Trained new hires and experienced nurses, mentored university nursing and bioethics students.

2005
BA Human Biology
University of Virginia
Human Biology Distinguished  Majors Program
CHARLOTTESVILLE, VIRGINIA

Graduated summa cum laude for multidisciplinary thesis on health and healthcare in rural, indigenous communities in the context of globalization, biomedicine, and culture.

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